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Terms and Conditions

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Pro Surf Morocco – Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of services provided by Pro Surf Morocco, a Morocco-based surf and yoga camp offering surf coaching, accommodation, equipment rental, and related activities. By booking or using any service, the guest (“User”) agrees to be bound by the following terms.

 

1. Bookings and Reservations

  • A non-refundable deposit of 20% is required to secure any reservation.

  • The remaining balance must be paid at least 30 days prior to arrival.

  • All bookings are subject to availability and final confirmation by Pro Surf Morocco.

  • We reserve the right to decline or cancel any reservation at our sole discretion.

  • Guests must provide accurate and complete information during booking. Misrepresentation may lead to cancellation without refund.

2. Cancellations and Refunds

  • The 20% deposit is non-refundable, regardless of cancellation reason.

  • Cancellations more than 30 days before arrival: additional payments (excluding deposit) will be refunded, minus any bank fees.

  • Cancellations less than 30 days before arrival: no refund will be issued.

  • No refunds for early departures or no-shows.

3. Check-In and Check-Out

  • Check-in: 2:00 PM – 12:00 PM
    Guests arriving outside these hours must notify us in advance.

  • Check-out: before 11:00 AM
    Late check-out may incur an additional charge.

4. Property Damage and Loss

  • Guests are responsible for any damage to Pro Surf Morocco’s property or contents.

  • Any damage must be reported immediately.

  • Pro Surf Morocco reserves the right to charge guests for damages.

  • We are not responsible for any loss or damage to personal belongings.

5. Behavior and Conduct

  • Guests must behave in a respectful and responsible manner.

  • We reserve the right to terminate a stay without refund in case of misconduct or violation of these Terms.

  • We are not responsible for any consequences arising from inappropriate behavior.

6. Liability and Indemnity

  • Guests use all facilities and services at their own risk.

  • Pro Surf Morocco accepts no liability for injuries, loss, or damage during the stay.

  • Guests agree to indemnify Pro Surf Morocco, its staff, and affiliates against any claims, damages, or expenses.

7. Miscellaneous

  • These Terms constitute the entire agreement between the guest and Pro Surf Morocco.

  • Governed by the laws of Morocco.

  • Any disputes shall be subject to the exclusive jurisdiction of Moroccan courts.

8. Surf Equipment Insurance (Optional)

  • Pro Surf Morocco offers optional insurance for surf equipment during your stay.

  • For a fee of 25 euros, guests can cover any damage or loss of rented surf equipment.

  • This insurance is not mandatory, but guests may choose to purchase it.

  • The insurance contract and payment are arranged upon arrival at the surf camp.

By making a reservation, the guest confirms they have read, understood, and accepted these Terms and Conditions.

Pro Surf Morocco S.L

Office Address:
Hay Essahel Tamraght, Aourir, Agadir, Souss-Massa-Drâa 80750, Morocco

Office Hours:
24/7 – Drop us a message and we’ll get back to you when we’re not in the water

WHATSAPP: +212-643 989 173
PHONE: +212-671 757 453
EMAIL: info@prosurfmorocco.com